Hyland recognized significant growth in all facets of its 2016 business, outpacing ECM industry projections*
CLEVELAND—Hyland, a leading global provider of software solutions to manage content, processes and cases, grew at an accelerated pace in 2016, announcing a 17 percent total revenue increase. The company achieved double-digit growth in multiple areas including increasing SaaS revenue by 72 percent and professional services by 33 percent.
Hyland welcomed 742 new customers last year, 139 of which were international organizations, and saw more than 2,300 of its existing customers add new software to expand their current offering, a testament to the broad adoption of Hyland’s product suite. In addition, Hyland recognized a 97 percent maintenance renewal rate from its customers in 2016.
“Our success has depended on our ability to innovate, and we are evolving our products and our company in very exciting ways,” said Bill Priemer, president and CEO at Hyland. “Our customers are our motivation and a major contributor to our success. Because we understand their drive to achieve new levels of efficiency and effectiveness, we are seen as a partner that supports their long-term digital transformation goals.”
To accommodate the growing demand for its products and services, Hyland initiated a project in February to expand its campus headquarters in Westlake, Ohio. It plans to hire more than 300 employees this year – bringing its employee count to more than 2,500 globally.
“We are extremely proud of the accomplishments we’ve achieved over the last 25 years in business,” Priemer said. “As we enter our next 25 years, we aim for nothing less than to be the world’s leading provider of solutions for managing content, processes and cases.”
Hyland is a leader in providing software solutions for managing content, processes and cases for organizations across the globe. For over 25 years, Hyland has enabled more than 15,500 organizations to digitalize their workplaces and fundamentally transform their operations. Named one of Fortune’s Best Companies to Work For® since 2014, Hyland is widely known as both a great company to work for and a great company to do business with. For more information, please visit OnBase.com.
*Gartner Forecast: Enterprise Software Markets, Worldwide, 2014-2021, 1Q17 Update. ECM industry projections for 2016: 7.46% (table 3.1).