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Majesco Acquires Global IQX Bringing Unmatched Underwriting Workbench, Enrollment and Artificial Intelligence Solutions to the L&AH Industry

Written by Thoma Bravo | October 3, 2022

Acquisition advances Majesco L&AH to deliver “tip of the spear” business transformation solutions and capabilities that accelerate innovation, strengthen operational effectiveness, deliver speed to market, and outstanding customer experiences

Morristown, NJMajesco, a global leader of cloud insurance software solutions for insurance business transformation, today announced the acquisition of Global IQX, a SaaS-based insurtech who delivers market-leading solutions insurers rely on to streamline, automate, and transform the way they do business. Majesco adds sixteen customers as well as a powerful underwriting workbench, and enrollment & artificial intelligence solutions to their market leading core and absence management solutions. This expanded portfolio delivers “tip of the spear” business transformation solutions and capabilities with multiple paths for innovation, operational effectiveness, speed to market and customer experiences from underwriting and enrollment components to full core replacement. The announcement furthers Majesco’s customer-centric growth strategy and reinforces its commitment to making insurance faster, easier and better for all.

“We’re thrilled to welcome Global IQX’s customers to our community and look forward to working with them to accelerate their digital business transformation and drive customer excellence,” said Adam Elster, Majesco CEO. “Global IQX market leading solutions combined with our core and absence solutions will provide the L&AH insurance market with some of the most robust, innovative solutions. We are excited to have the talented Global IQX team bring their extensive knowledge and market experience providing critical depth and expertise to our rapidly growing customer base.”

The L&AH segment is prioritizing and shifting to a more robust, AI driven underwriting workbench. The combined solution portfolio of Global IQX and Majesco will elevate underwriting and enrollment capabilities, with AI capabilities that give insurers a competitive edge both strategically and operationally. Global IQX will be pre-integrated with Majesco Policy for L&AH and will continue to integrate with other policy solutions as needed by customers.

The Global IQX solutions include Underwriting Workbench for quoting and rating, proposals, and renewals; Enrollment Suite with onboarding, employee self-service portal, individual medical underwriting, quoting, and rating, proposal, and renewal; Intelligence Suite using AI with AI census scrubber, new plan design recommender, workload recommender and lead scoring.

“We are excited to be joining the Majesco team to capture the growing market opportunities and accelerate the implementation of our solutions to our customers,” stated Mike de Waal, CEO of Global IQX. “The combined value of our products will deliver unmatched capabilities and value to the L&AH industry while delivering more sophisticated new business and underwriting value and results, creating significant competitive advantage.”

Majesco is steadfastly committed to serving the partner insurers who choose to accelerate their digital business transformation. The acquisition of Global IQX expands the breadth and depth of the customer experience to improve operational effectiveness, underwriting profitability and enable innovation to meet the changing workforce needs and expectations.

“The L&AH insurance industry has had a digital wakeup call these last few years with unprecedented transformations reshaping industries and creating tremendous growth opportunities for insurers who can connect the back, middle and front–office to deliver a broad set of digital services. Insurers are looking to deliver innovative new products to market more quickly, improve business operations through streamlining and automating processes, and enhance customer service to clients and agents,” commented Karlyn Carnahan, head of Celent’s North America insurance practice. “By bringing together the strengths of the IQX and Majesco products, Majesco is able to offer a strong portfolio of solutions that is well tuned for the goals of the North American market. We see this acquisition as a major step in Majesco’s North American strategy and market positioning.”

Torys and Sheppard, Mullin, Richter & Hampton LLP acted as legal advisors to Majesco. D.A. Davidson & Co. served as the exclusive financial and strategic advisor to Global IQX.

About Majesco

Majesco is the partner P&C and L&AH insurers choose to create and deliver outstanding experiences for customers. We combine our technology and insurance experience to anticipate what is next, without losing sight of what’s important now. Over 350 insurers, from greenfields and startups to some of the world’s largest insurers, rely on Majesco’s SaaS platforms solutions of core, data, analytics, digital, and rich ecosystem of partners to create their next now. As an industry leader, we don’t believe in managing risk by avoiding change. We embrace change, even cause it, to get and stay ahead of risk. With 900+ successful implementations we are uniquely qualified to bridge the gap between a traditional insurance industry approach and a pure digital mindset. We give customers the confidence to decide, the products to perform, and the follow-through to execute. For more information, please visit www.majesco.com and follow us on LinkedIn.

Read the release on the Majesco website here.